The Banking Executive Magazine - May 2021

Digital Payment in Jordan DIGITAL PAYMENT IN JORDAN THRIVES AMID PANDEMIC When lockdowns were announced due to the outbreak of COVID-19 in March last year, many citizens re- sorted to digital payments using platforms such as eFAWATEERcom. Digital payments were reinforced by the fact that money bills were deemed to transfer the virus. As a result the Kingdom noticeably wit- nessed less demand on ATMs and banks. According to Jordan Payments & Clearing Company (JoPACC), eFAWATEERcom witnessed an in- crease in both the number of billers and users registered on the plat- form. In 2020, 126 new billers joined to make up a total of 324. Also, 400,000 new users joined in the same year to make up a total of 2.5 million users on eFAWATEER- com. “I have already been using digital payment through eFAWATEERcom for few services before the COVID outbreak, but now I use it more and have linked the platform directly to my bank account,” Ameed Sharaiha, a 3D artist, Batoul Al Qasem, a student, uses eFAWATEERcom to pay for her uni- versity tuition. “It made the experi- the BANKING EXECUTIVE 32 ISSUE 149 MAY 2021