The Banking Executive Magazine - April 2021

Bank Nizwa Bank Nizwa LAUNCHES WHATSAPP BANKING FOR ITS CUSTOMERS Continuing to enhance customer ex- perience and providing digitally ad- vanced solutions to its accountholders, Bank Nizwa , Oman’s leading and most trusted Is- lamic bank has launched its What- sapp banking service, to cater to its existing and potential customers round the clock, and across the globe. Commenting on the occasion, Mr. Arif Maqbool Al Zaabi, Assistant General Manager Retail Banking, Bank Nizwa, said, “In today’s rapidly evolving banking environment, digi- talization and financial technology are the key enablers of product and service innovation. At Bank Nizwa too, developing the IT infrastructure is one of our most important strategic goals for the short and long term. The Bank continues to invest in innova- tion to offer compelling customer ex- periences, to stand out amid increasing competition and to posi- tion the business for future growth. Innovation is continuous within the Bank and is based on partnerships that enhance customer-facing appli- cations as well as back-end processes and systems. The launch of our Whatsapp banking service exem- plifies this approach and is a step to- wards becoming the ‘digital bank of choice’ in the Sultanate.” Continuing to enhance customer ex- perience and providing digitally ad- vanced solutions to its accountholders, Bank Nizwa , Oman’s leading and most trusted Is- lamic bank has launched its What- sapp banking service, to cater to its existing and potential customers round the clock, and across the globe. Being the first Islamic bank, Bank Nizwa has successfully pioneered and redefined the banking experi- ence in Oman,. This is evident today in the bank’s efforts of integrating technology with Islamic banking, which enables customers to bank from the comfort of their homes. Bank Nizwa’s commitment is an- chored on preserving robust cus- tomer relationships by cultivating trust, relevance and convenience through every banking channel. These channels are guarded by ro- bust security features and ensures all confidential information remains protected. the BANKING EXECUTIVE 60 ISSUE 148 APRIL 2021